Frequently Asked
Questions
In the Frequently Asked Questions we answer some questions you might have. If you did not find the answer to what you are looking for, feel free to contact us by writing us an e-mail or by the WhatsApp number you’ll find in the bottom of the page.
We are here to support YOU.
There are three options to reset your password:
1. From your e-mail: Check the confirmation e-mail you received in your inbox (check the SPAM folder if you don’t find the e-mail – if you still did not receive it, wait max 30 min and contact support). Click the link that directs you to the log-in page. Add the e-mail you used to register for the plan and click the button below “reset my password”.
2. From the Site: Click here: Click the Login button. Click “Lost your password?”. Please enter your username or email address. You will receive a link to create a new password via email.
3. From your Member Dashboard: Click the “Account details tab” located on the left sidebar. Navigate to “Password change”. Use this option to reset your password. Keep in mind that you need to enter the old password. The auto-generated one is found in the confirmation e-mail sent from Karama upon registration.
If you still experiencing issues, feel free to contact us support@karama-yoga.com.
We do not store your credit card information on our platform. We have chosen to partner up with the best payment service provider in the region to offer you a seamless online payment possibility.
If you have more questions regarding your data, please check the Terms and Conditions pages on the site as well as the Privacy Policy. If there are still questions, contact us directly and we will be happy to help.
We do not store your credit card information on our platform. We have chosen to partner up with the best payment service provider in the region to offer you a seamless online payment possibility.
If you have more questions regarding your data, please check the Terms and Conditions pages on the site as well as the Privacy Policy. If there are still questions, contact us directly and we will be happy to help.
Karma classes are taught in both Arabic & English. All Karama staff teach in both languages and adjust the class language according to you.
An easy way to check the class difficulty is to view all current classes here. Each class card has the class difficulty listed on it, with 1 star being the easiest, and 3 stars being the most challenging. You can also use the “Difficulty” filter you’ll find on this page (in the sidebar on desktop, toward the top on mobile devices) to search for courses by difficulty.
In-Studio classes: These can generally be booked up to 10 weeks in advance. This is because we allow you to book up to 10 weeks of in-studio classes at a time. For example, you can book in-studio classes for 2 weeks in a row, or up to 10 weeks in a row.
Online classes: These are released the week of. They can be booked up to one week before the class time.
For classes with Lana: You can book a class maximum of 2 hours before class start.
For classes with Shahad: You can book a class maximum of 4 hours before class start.
Kindly keep in mind that spots are limited and are available based on a first come first serve basis. So be mindful and reserve your spots as fast as possible, as limited spots are available!
If you cancel 24+ hours before a class, you will receive via email a onetime use coupon code that will allow you to apply your payment to rebooking another class.
Classes cancelled within 24 hours of the class time are considered late cancellations. No rebooking code will be offered. We do appreciate the courtesy though of letting us know you’ll be cancelling though, as it allows us to offer your spot to a member on the waitlist.